Passengers Rights
Flight delays, Flight Cancelations or flight denial happen can bring your travel plans to a standstill. But that doesn’t mean you have to accept them. We can tell you what your air passenger rights are when your travel plans don’t go as scheduled.
Before you will be giving the compensations it must be for a flight departing and landing within the domestic territory of Nigeria, you must have a confirmed reservation on the flight that is delayed and you must have presented yourself for check in at the stipulated time, and if no time stipulated, then not later than 1 hour prior to flight departure time.
This are your Passengers right are, and keep your journey moving forward.
1. Hold onto your boarding pass and any other travel documents
2. Ask why the flight is delayed
3. Make a note of the actual arrival time at your final destination
4. Request an alternate flight to your destination or a refund
5. Don’t sign anything or accept any offers that may waive your rights
6. Choose to wait it out or call it off if your delay is more than 5 hours
7. Keep your receipts if your canceled flight ends up costing you extra money
Denied flight
If you are not allowed to board your flight please stick to this rules:
1. Do not volunteer to give up your seat in exchange for vouchers or perks
2. Hold onto your boarding pass and any other travel documents
3. Ask why you’ve been denied boarding
4. Request an alternate flight to your destination
5. Request compensation for your boarding denial
Passengers on international flights can claim reimbursement for expenses due to boarding denials if they follow a few simple steps:
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