Booking accommodation by email
- first, ask whether your dates are available; ask for up-to-date prices
- Inquire on your preferred rooms and other essential details
- Ask to reserve for your dates
- Ask for confirmation for your embassy; provide all personal details (passport details of every visitor etc.) they may need to issue the confirmation
- In the end, ask for cancellation policy, directions to the hotel and other practical details that don't affect your decision to stay there.
When you use a non-native language for writing to a hotel, it works best to ask one or two questions per email, get answers and then choose your next questions.
Asking all questions at once frequently results in huge delays that can be broken only by a telephone call.
Avoid giving sensitive financial information such as credit card details through email. Use the website's booking engine for that instead and make sure you see in your browser a padlock that is locked (which should appear when using https:// at the start of the URL)
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